You may qualify for a reduction on your electricity bill

If you are a customer of an electric utility and in a lower income home, you may qualify for a reduction on your electricity bill through the Ontario Electricity Support Program (OESP). It is also available to customers of unit sub-meter providers and retail energy companies.

Documentation Required

The client must provide supporting documents* in order to complete the OESP Application

  • Current energy bills for their residence. The bill should have the client’s name and current address on it – these should verify the amount of arrears;
  • Notice of Service Disconnection, if applicable;
  • Applicant Identification – two pieces of I.D. for the main applicant, and 1 piece of I.D. for each of the other household members are required;
  • Proof of household income – pay stubs or OW or ODSP stub or Income tax return, a letter from the employer; (for all household members over the age of 18)
  • 3 month of recent bank statements (for all bank account and for all members of the household over the age of 18) or 2 current years Notice of Assessment.

​***Please have documents photocopied if you are given appointment ***

​Eligibility

OESP will reduce the cost of your household electricity by applying a monthly credit directly to your bill.

The amount of the credit depends on two factors:

  • How many people live in the home and
  • Combined household income.

For example, a home with 4 people and an annual income of $37,000 will receive an on-bill credit of $34 each month.

OESP credit amounts

Note: amount of credit is subject to regulatory approval and may change.

If your home is electrically heated, or you rely on medical devices requiring a lot of power, OESP offers a higher level of assistance.
First Nations and Métis will also qualify for a higher level of assistance.

 

OESP Monthly Credit Amounts by Household Income Level- Energy Intensive

Note: amount of credit is subject to regulatory approval and may change.

There are three at-home medical devices that will qualify an applicant for the higher level of assistance:

  • Kidney Dialysis Machine
  • Mechanical Ventilators (invasive and non-invasive)
  • Oxygen Concentrator

Contact

[email protected]

905-629-1873 ext. 239

905-674-5981 ext. 796

For additional queries: Book an appointment (We are no longer accepting Walk-ins).