Welcome to DBNC’s free Income Tax services

The 2026 Tax Clinic, where you can file your 2025 taxes, will open on Monday, March 2, 2026.
Starting February 23, 2026, Registration and Appointment Bookings open for 2025 taxes.
Check back at the end of February 2026 for more details. 

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What does our Tax team do?

Through the Community Volunteer Income Tax Program (CVITP), DBNC hosts a free tax clinic where trained dedicated volunteers file taxes for people with a modest income and a simple tax situation who are eligible as per DBNC’s guidelines.

We also offer short consultation appointments for any tax-related questions you may have.
Our all-year tax clinic is open from May to January, where volunteers file taxes for 2016-2024 and offer consultation appointments.  

Please read through our Frequently Asked Questions (FAQ) below before booking an appointment.  

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Frequently Asked Questions (FAQs)

Please read through the FAQ’s before booking a Consultation or a Tax Filing Appointment:

Our clinic is for individuals and families with modest incomes: $40,000 per year for 1 person, with income limits increasing based on the number of people in your family. CVITP volunteers are only permitted to file simple tax returns as permitted by CRA. Click here for details of DBNC’s eligibility criteria.

A valid SIN is required to file a tax return. Apply for a SIN if you don’t have one. It’s free. If you are a non-resident, apply for an Individual Tax Number before filing.

Yes, you should file your taxes as it will provide you with access to monetary benefits (GST & OTB).

We recommend that you file your taxes for 2025 during our tax clinic starting March 2nd, 2026, even if you have not filed for previous years. When registering for DBNC’s tax clinic online, please check YES under the question that asks if you require any previous years’ taxes filed, and one of our team members will contact you at a later date.

You should file your taxes as it will provide you with access to monetary benefits (GST & OTB). You can start filing a tax return at 18 years old. It is important to record your tuition expenses to help you in the future when you have income.

The deadline to file is April 30, 2026. If you owe money to the government, you should file before the deadline and pay any amount owed to avoid interest and penalties. If you do not owe the government any money, you can file your taxes anytime during the year, but your benefit payments may be delayed. To avoid delays, file by April 30, 2026.

If you have not received your tax slips or have misplaced a slip for the current year, ask for a copy from your employer or the issuer of the slip, or call the Canada Revenue Agency’s (CRA) general enquiries line at 1‑800‑959‑8281 and request a copy. 

If you need a slip for a previous year, you may be able to get a copy through CRA’s online MyAccount service (if you’re registered) or by speaking to a CRA agent at 1‑800‑959‑8281.

For duplicate Old Age Security (OAS), Employment Insurance (EI), or Canada Pension Plan (CPP) slips, contact Service Canada at 1‑800‑206‑7218, visit a Service Canada office, or check your My Service Canada Account (if you’re registered). 

No. Volunteers can update your address with CRA when they file your 2025 tax return. 

Please contact CRA’s General Inquiries Line at 1‑800‑959‑8281 to update your banking information. Tax filing volunteers are no longer allowed to update banking information under the CVITP.

Two to four weeks after filing, the CRA will send you a Notice of Assessment by regular mail or to your online CRA MyAccount (if you are registered). This confirms the benefits and credits you will receive, as well as your refund or amount owing. Our tax filing volunteers will provide you with an estimate when you file.

An online CRA MyAccount functions similarly to online banking, keeping all your tax information in one place. To register, you will need information from your previous years’ Notice of Assessment. Once registered, CRA correspondence will be available online only and will no longer be sent by regular mail. For more information and to register, please click here.

How to get your taxes filed?

STEP 1: Confirm Eligibility

Find out if you are ELIGIBLE and register!
Confirm your eligibility and complete the registration form

STEP 2: Book an Appointment

Once you have completed the registration form in Step 1, if you are eligible, the booking link will be automatically shared with you on the final confirmation page of the registration form and via email.

STEP 3: What to bring

For our volunteers to file your taxes for you, please ensure you bring all the required documents with you

PLEASE NOTE: We do not accept walk-ins. You must first register and then book an appointment with DBNC’s Tax Clinic to ensure we can file your taxes or answer your questions during a consultation appointment.

Contact Us

Still unsure what to do? Please contact us

Email: [email protected]

Phone: +1 (905) 629-1873  Ext.298